ITEM INC.

ITEM INC. We sell Copiers & Printers, and parts, including genuine brand new or used/refurbished parts &

High summer temperatures and dust are the leading causes of fuser failure and paper feed issues. Replacing worn maintena...
06/19/2026

High summer temperatures and dust are the leading causes of fuser failure and paper feed issues. Replacing worn maintenance kits before the peak of summer is the smartest way to protect your Kyocera printers from heat damage. Equipping your fleet with complete, hand-verified kits that include fuser assemblies, feed rollers, and drum components prevents unexpected downtime during your busiest season.

Shop Maintenance Kits: https://1l.ink/B2QGPRG

A few more pieces are in place!Here is what is taking shape: one search bar that handles it all. Type a model number, a ...
06/19/2026

A few more pieces are in place!

Here is what is taking shape: one search bar that handles it all. Type a model number, a part number, a description, or a keyword and every related product comes up in one place. No separate lookups. No browsing category by category. Just type what you know and get what you need. We rebuilt the whole thing around getting you to the right part faster.

Three days until the full reveal! Find the right part faster, starting June 22.
Find us at https://iteminc.com

Big shoes to fill, but we have a highly experienced team to fill them. With our beloved Whit Rinaldo entering retirement...
06/17/2026

Big shoes to fill, but we have a highly experienced team to fill them. With our beloved Whit Rinaldo entering retirement, we want all of our customers and service partners to know that your operational support is in incredibly capable hands.

Keeping a legacy of accuracy and trust running smoothly since 1979 is a team effort. While we are all going to miss Whit's legendary troubleshooting calls, our Woodbridge operations are fully backed by on-site specialists who have spent decades supporting your imaging fleets.

Meet the team ready to keep your business moving forward:

Nick Firth, VP of Sales: Hired back in 1995, Nick started right in our warehouse and has grown with us for over three decades, bringing deep operational logic and part expertise to every customer partnership.

Mauro Claros, Sales & Customer Engagement: With 15 years at Item Inc, Mauro possesses a strong technical background and knows our massive inventory of copiers, printers, and spare parts inside and out.

Steven Russell, Technical Support: Sourcing and resolving OKI hardware issues since 2011, Steven is your go-to on-site contact for technical support, backed by our status as the only authorized master distributor in the Americas.

Sabryna, Customer Support: Sabryna manages our incoming calls, emails, and live chats, taking complete ownership of every shipping or order inquiry until it is fully resolved.

Need support or looking to source a specialized part? Connect with our team today.

Something new is coming together at Item Inc!For years you have trusted us for the parts, supplies, and machines that ke...
06/17/2026

Something new is coming together at Item Inc!

For years you have trusted us for the parts, supplies, and machines that keep you running. Now we are making it easier to find what you need. Over the next several days, we are revealing our brand new website one piece at a time.
First piece: a universal search bar. Model number, part number, description, keyword; type whatever you have and every related product comes up. No more digging through menus to track down a single item.

Keep an eye out! The full picture lands June 22.

Encountering a cryptic error code that standard search results cannot explain can be incredibly frustrating for your ser...
06/15/2026

Encountering a cryptic error code that standard search results cannot explain can be incredibly frustrating for your service team. Our technical support team has direct access to an extensive library of more than 1,000 service manuals to help you diagnose the most stubborn hardware problems. If you are currently stuck on a difficult printer or copier issue, let us know the model and code below, and we will help you find the correct solution.

Visit the Tech Hub for instant answers: https://1l.ink/SBFTN52

Sourcing parts responsibly means thinking about what happens at the end of their lifecycle. Instead of throwing old fuse...
06/08/2026

Sourcing parts responsibly means thinking about what happens at the end of their lifecycle. Instead of throwing old fuser units and transfer belts into the trash, you can turn that metallic waste into immediate account credit. Through our eco-friendly Cash for Cores program, we buy back your used assemblies and refurbish them back to exact OEM standards in our Virginia workshop, protecting both your bottom line and the environment.

See how much your core is worth: https://1l.ink/7LVJWVJ

When pages from a Kyocera P3055dn start coming out faded or streaked, the default reaction is usually to order another t...
06/05/2026

When pages from a Kyocera P3055dn start coming out faded or streaked, the default reaction is usually to order another toner cartridge. However, our diagnostic team often finds that the toner isn't actually the culprit. More often than not, the real issue is a worn drum or developer unit that has simply reached the end of its natural lifecycle and lost its charge. Replacing these parts instead of just the toner is what actually restores that crisp, day-one print quality you depend on.

Shop Kyocera supplies: https://1l.ink/N6GRGSR

Sourcing parts online is a major risk when suppliers advertise inventory they do not actually have in stock. Many online...
06/03/2026

Sourcing parts online is a major risk when suppliers advertise inventory they do not actually have in stock. Many online marketplaces rely on third-party dropshippers, leading to unexpected backorders and shipping delays. Sourcing from a partner that physically owns and verifies its stock is the only way to protect your business timeline. Our Woodbridge, VA facility houses over 200,000 parts ready for same-day shipment, ensuring your orders are hand-verified for accuracy every single time.

See our real-time inventory: https://1l.ink/RPRZRGJ

It is easy to get lured in by cheap compatible ribbon cartridges online, but those non-OEM alternatives often fail right...
06/01/2026

It is easy to get lured in by cheap compatible ribbon cartridges online, but those non-OEM alternatives often fail right in the middle of a critical run. Sourcing your supplies from an unauthorized supplier is a massive gamble for your equipment's health. Sourcing genuine OKI branded supplies from the only authorized master distributor in the Americas ensures that you receive verified OEM parts that guarantee perfect compatibility and total uptime. Let's make sure your machines get the exact components they were built for.

Shop the exclusive OKI catalog here: https://1l.ink/RDQHFWL

Address

991 Annapolis Way
Woodbridge, VA
22191

Opening Hours

Monday 9am - 7pm
Tuesday 9am - 7pm
Wednesday 9am - 7pm
Thursday 9am - 7pm
Friday 9am - 7pm

Telephone

+18003674836

Website

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