Key Lime Interactive

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Key Lime Interactive Key Lime Interactive is a Customer Experience (CX) and User Experience (UX) research services agency.

(KLI) is a user research firm that conducts both qualitative and quantitative research for Fortune 2000 companies, mid-to-large design agencies, and government agencies. We make it our business to answer research questions that help a company move the needle in terms of acquisition, convergence, and customer experience differentiation. To our clients we are known as a valuable source for marketing research, user/consumer experience testing, strategic development and competitive analysis.

20/01/2026

17 years of Key Lime Interactive! 🍋‍🟩

When we started this journey, we had one goal: to help teams stop guessing and start building with confidence. Seventeen years later, we’re so proud to be the research partner that helps the world’s biggest brands stay connected to what their customers actually need.

But the real "secret sauce" isn't just the research—it’s our people. To every Key Limer past and present: thank you for your brilliant minds and for turning data into human stories every single day.

And to our clients and partners: thank you for trusting us to be the voice of your users. We’re so grateful for the seat at your table.

Here’s to the next chapter of turning uncertainty into impact, together! 🥂

Paused UX research because of budget pressure?2026 changes the math. 💡Section 174A brings back full deductions for domes...
05/01/2026

Paused UX research because of budget pressure?
2026 changes the math. 💡

Section 174A brings back full deductions for domestic research—making UX research more financially strategic than it’s been in years.

🔗 Read more:

For many product and research leaders, the last few years have felt like an uphill battle for budget. Starting in 2022, a mandatory shift in tax rules

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