20/05/2026
The playbook your agency is running was written for a different version of the platforms.
Broad audiences. Creative testing at small scale. Manual bid strategies. Weekly optimisation cycles. Reporting on metrics the algorithm made irrelevant two years ago.
It worked then. The platforms have fundamentally changed how they operate and most agencies haven’t caught up.
What the platforms actually reward now:
→ High-quality first-party data signals, not audience stacking
→ Creative volume and velocity, not one winning ad held forever
→ Broad targeting with strong signals, not narrow audience micromanagement
→ Purchase value optimisation, not conversion counting
If your agency is still presenting you demographic breakdowns and interest-based audiences as strategy, they’re optimising for a platform that no longer exists.
The clients pulling away aren’t spending more. They’re working with people who’ve moved with the platforms.