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08/09/2026

“Just send somebody. I'm NOT giving you my name.”

Okay then. 😅

What should an AI receptionist do?

Keep asking?

Refuse to continue?

Or adapt?

We tested it.

👇 What would YOU expect the receptionist to do?

07/09/2026

THIS is where scripted AI usually gets exposed. 😬

I changed my problem.

Interrupted.

Changed my answer again.

Asked a completely different question halfway through.

Basically...

I became the customer from hell. 😂

👇 Think the receptionist survived?

06/09/2026

A smart receptionist should know when NOT to sell.

So I called our plumbing receptionist...
..about my air conditioner. 😂

Then I made the question harder.

👇 What should a good AI receptionist do when a customer asks for something the business doesn't offer?

05/09/2026

I asked my AI receptionist the awkward question. 😂

“Wait… are you actually a real person?”

No tricks.
No pretending.

Listen to its answer.

👇 If you called a business, would knowing you're speaking to AI bother you?

YES or NO — tell me why.

04/09/2026

What happens when AI DOESN'T know the answer?

That's where things can get dangerous.

So I asked our receptionist whether the plumber services an area it wasn't trained to confirm.

Does it guess?

Does it say no?

Or does it know its limits?

👇 Guess before you watch.

03/09/2026

“Can you guarantee someone will be here in 20 minutes?”

Sounds simple.

But an AI saying YES without knowing the schedule could create a very unhappy customer.

So I pressured ours to make the promise.

👇 What do you think it said?

Watch before answering. 😄

02/09/2026

I tried to make our AI receptionist LIE to a customer. 😬

I asked for a price it wasn't authorised to give.

Then I pressured it.

Then I gave it a number and tried to make it agree.

Watch what it does.

👇 What worries you most about letting AI speak to your customers?

01/09/2026

Your ceiling is flooding. You call the plumber. Nobody answers. 😳

So we gave that exact call to our AI receptionist.

But here's the test: can it recognise an emergency without pretending to be the plumber?

Watch what happens.

👇 Would you trust this to answer your business phone? YES or NO?

24/08/2026

A lead can arrive perfectly and still disappear because the response creates uncertainty. What happens after someone enquires?

Tell me: speed or response quality—which matters more?

23/08/2026

Your customer may ask about price while worrying about risk. Answer the question behind the question. What do your customers ask most?

Tell me one question customers constantly ask you.

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