Marine Litho

Marine Litho We have been impressing our customers since 1968! Marine Litho is owned by Colin Stretton.

31/08/2012

In relationships people hurt each other's feelings. Either intentionally or not. But it happens and creates conflict, either in one, or both people.

The key to get over this hurdle, is not to pretend that nothing happened and then pout or give your partner the “silent treatment”. These are counter-productive and will not help to restore harmony.

If you can forgive the person right away, great. If not, you will need to follow these steps to get to the point where you can forgive.

1. Take time to think through why you were hurt.
2. Speak to your partner. Be open and say: “I was hurt/upset when you said... What did you mean/Why did you do …?”
3. Get an explanation and then explain why it hurt your feelings.
4. At this point you will probably hear an apology or be attacked.
5. If you hear an apology it will be easy to forgive. Say: “Thanks. I appreciate the apology and I forgive you.”
6. If you are attacked, you need to ask: “Why are you attacking me?”
7. Work through it by listing to each other and acknowledging each person's point of view, so that you can resolve the conflict on both sides.
8. Apologize and forgive each other.
9. Re-affirm your love for each other by saying something like: “I really love you and I'm glad we can talk about things and work them out”

Forgiving is not always easy, but getting to the point where you can forgive each other is essential if you want a healthy relationship.

NB:
It is not a good idea to simply forgive everything without talking about it. If you are afraid to talk about the things your partner does that upset you, you need to get professional help to overcome your fear or you are being smothered, controlled or dominated by your partner and your relationship will break down at some point. Get the perspective of a professional to prevent future relationship trauma.

Keep seeking to develop healthy relationships!

26/07/2012
25/07/2012

Called my boss today and told him I couldn't come in tomorrow cause I have "A**l Blindness." He asked "What the hell is a**l blindness?" I told him "It's when I can't see my ass coming to work."

16/07/2012

There is no reason to ever provide poor service to your customers. Even if you you are leaving the company and believe that you will NEVER deal with these customers again. Don't cut corners in customer service, because IT WILL come back to you in some way or another.

Whether it is because your customer's spouse becomes your friend at the tennis club or because you meet your customer at a party 2 years later. Or you may even get this customer in your next job.

You just never know whether your paths will cross again. You don't want the memory of poor service interfering with future relationships, be they friendships or client relationships.
And you don't want to lose a good reputation. Or be remembered at your company for leaving angry customers behind.

Don't ever burn your bridges. It's never the end.
Keep providing the best service to EVERY customer you have.

I have broken the most valuable links! :-(
19/10/2011

I have broken the most valuable links! :-(

18/10/2011

The world does not pay for what a person knows. But it pays for what a person does with what he knows!

14/10/2011

One important key to success is self-confidence. An important key to self-confidence is preparation!

05/10/2011

BNI Ibhayi was the FIRST CHAPTER established in the Nelson Mandela Metro in 2005.

Address

18 Evatt Street
Port Elizabeth
6001

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

Telephone

+27 41 585 1147

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