13/04/2026
For the longest time, ranking on the first page of SERPs was key. However, with the shift in search engines and the rise of AI, that dynamic is starting to change.
Users are no longer just clicking through multiple links to find answers. In many cases, they’re getting what they need on the AI overview. As a result, more brands are paying closer attention to community-based platforms. These are digital spaces where people are actively engaging, asking questions, and sharing real experiences.
It’s not that SEO no longer matters. It does, but high rankings don’t always translate into meaningful engagement or conversions. This truth is that where your audience interacts often matters more than where you rank.