08/05/2026
Buy two get twenty percent off at Woolies.
Buy two get the cheapest one free at Clicks.
You think that’s a deal for you.
But there’s a reason billion rand businesses In South Africa run discounts every single week.
And it’s not because they’re generous.
Businesses discount for three reasons.
First, to get new customers through the door.
A discount lowers the risk of trying something new.
And once you’ve tried it and loved it, you’re theirs.
Second, to reward loyal customers and keep them coming back.
That’s exactly what the ClubCard and WRewards points are designed to do.
Make you feel valued so you never leave.
Third, and this is the one most people miss.
They make the money back over time.
If you spend R800 a month at Clicks, that’s nearly R100,000 over ten years.
From one person.
So losing a few rands on a discount today means nothing.
Because they’re not thinking about today.
They’re thinking about the next decade of your spend.
That’s called lifetime value.
And it’s the reason big businesses can afford to discount without blinking.
Most small businesses don’t think like this.
And that’s exactly why they stay small.
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