MHM Marketing Solutions

MHM Marketing Solutions MHM Marketing Solutions assists companies with all their Social Media, Graphic Design and Marketing needs at an affordable cost. We'll uplift your company

03/03/2015

BAY BULLETIN has hit an exciting PHASE 2 out of five. First we launched the Twitter page ( ) and the response proves it was a resounding success, now just a month or two later, we've launched the page. Already within a few days the page is hitting the intended audience and we're watching how it grows in leaps and bounds.

MHM Solutions would like to thank everyone for their support as the Bay Bulletin News Network is bourn. Thank you! Upwards and onwards!

https://www.facebook.com/BayBulletinZA

The Eastern Cape Uncovered. News and crime reports from Port Elizabeth, Uitenhage, Despatch and the

17/02/2015

MHM SOLUTIONS is proud to announce that one of our pages now has over 1000 likes! This is a huge milestone as any social media expert can tell you and this was achieved without any paid marketing or advertising!
https://www.facebook.com/Ent3rtainMe

All the latest on Movies, TV Shows and Celebrity news & reviews, Downloads, Mobile TV Shows, Box Office, Celebrity Babes & Hunks, Trailers, Posters & more!

COMING SOON - Exciting news for anyone living in the Port Elizabeth, Uitenhage, Despatch and surrounding areas in the Ea...
02/01/2015

COMING SOON - Exciting news for anyone living in the Port Elizabeth, Uitenhage, Despatch and surrounding areas in the Eastern Cape! MHM Solutions are about to launch their biggest endeavour yet .... The Bay Bulletin Network. Spread the word and check it out on Twitter

MHM Solutions was asked to design a new logo for Secur-Corp in Port Elizabeth. The design below was finally approved and...
04/12/2014

MHM Solutions was asked to design a new logo for Secur-Corp in Port Elizabeth. The design below was finally approved and used by the company as per their specs.

MHM SOLUTIONS ARE PROUD TO ANNOUNCE NEW SOCIAL MEDIA AGREEMENT WITH EC SECURITY, WELTEVREDENPARK, JOHANNESBURGEC Securit...
22/10/2014

MHM SOLUTIONS ARE PROUD TO ANNOUNCE NEW SOCIAL MEDIA AGREEMENT WITH EC SECURITY, WELTEVREDENPARK, JOHANNESBURG

EC Security in Weltevredenpark have recently signed a contract with MHM Solutions in which we will now manage & take care of their entire social media platforms including:

- Facebook
-Twitter
- Google Plus
- Blog

MHM Solutions now responsible for all articles and designs written and produced across all platforms mentioned above. We look forward to a long and productive relationship with EC Security.

For more information on how we can assist your company with your social media operations, contact us on [email protected]

IDIOTS ON FACEBOOK!CHANGING YOUR RELATIONSHIP STATUS ISSUES!
20/08/2014

IDIOTS ON FACEBOOK!
CHANGING YOUR RELATIONSHIP STATUS ISSUES!

SOLVE THE PUZZLE!TODAY'S RIDDLE!Here's today's riddle. Just a little something to spice up your day a little. Enjoy and ...
20/08/2014

SOLVE THE PUZZLE!
TODAY'S RIDDLE!

Here's today's riddle. Just a little something to spice up your day a little. Enjoy and good luck! Answer will follow later ...

TIPS FOR RESPONDING TO CUSTOMERS ON SOCIAL MEDIA!WHAT YOU AND YOUR COMPANY SHOULD KNOW!Customers may be turning to socia...
20/08/2014

TIPS FOR RESPONDING TO CUSTOMERS ON SOCIAL MEDIA!
WHAT YOU AND YOUR COMPANY SHOULD KNOW!

Customers may be turning to social media for their customer service needs, but companies aren’t keeping up and 80 percent of customer service queries are ignored on social media. While the data indicated that companies with bigger social media followings are least likely to respond, the fact is that companies need to develop a strategy to address this shortcoming.

Janae DeRusso, branding and content strategist for digital marketing agency Overit, has a few tips for responding to customer feedback on social channels.

1.Respond as soon as possible. You wouldn’t ignore a customer if they walked up or called the store. The same should apply to social media, says DeRusso. The main difference is that social media channels don’t shut down when the brick-and-mortar offices close. While DeRusso acknowledges that not all companies have a staff member available for responding to social channels 24/7, companies should strive to be responsive at all times.

2.Respond to all feedback — good, bad or indifferent. Despite expert advice telling marketers that social media channels are conversational, many brands simply don’t get it. DeRusso says it’s important to show you’re listening. If someone took the time to praise your product, your service or an employee at your company, you should thank them. “Show your appreciation for their feedback and for being a customer. If people can tell you pay attention, others will be encouraged to share their own positive experiences.”

3.Respond to complaints. More often than not, customers return because of a positive experience. Even if something goes wrong, if you make every effort to resolve a complaint, the customer will still sing your company’s praises. According to DeRusso, if the complaint is made on a public forum such as Facebook or Twitter, it’s important to respond publicly as well. “Other social users will see that you did your best to fix the situation, and they’ll be more likely to choose to work with you,” she says.

4.Respond to all feedback. You never know, someone might have a suggestion for what your brand should offer. DeRusso says you should acknowledge the person for the feedback. “Thank them for taking the time to suggest something they believe will benefit your brand. Rather than ignore them, they’ll feel good knowing they were heard,” she says, adding that this kind of acknowledgement can turn people into brand advocates. “Don’t lose that relationship by turning a blind eye to what they have to say.”

5.Know when to respond individually, and when to respond to the group. In most cases, responses must be handled on an individual basis. But what do you do when you ask a question on Facebook and you get responses from 50 fans? You might not be able to respond to all 50 people and that’s okay, says DeRusso. Thank everyone for their contributions. You can also use this as an engagement opportunity by asking a question in the comments that encourages the conversation to continue. The key is to make it clear that your post wasn’t just shared by some automated robot. “Don’t just post your initial status and then leave the post forever.”

6.Know when it’s time to move the conversation to a private forum. While it’s important to acknowledge a public complaint with a public response, sometimes issues aren’t resolved so easily. DeRusso says, “Don’t engage in a lengthy public conversation, especially if one side becomes argumentative.” Instead, she recommends promptly offering to contact the customer by phone or e-mail to expedite the problem-solving process.
[SOURCE - socialtimes.com]

MOTIVATION for your Wednesday ...
20/08/2014

MOTIVATION for your Wednesday ...

IDIOTS ON FACEBOOK!ITS JUST GEOGRAPHY ISN'T IT?
19/08/2014

IDIOTS ON FACEBOOK!
ITS JUST GEOGRAPHY ISN'T IT?

WHICH SOCIAL MEDIA PLATFORMS ARE BEST FOR YOUR BUSINESS?HERE'S A BREAKDOWN OF THE TOP 5!1. TwitterWho should use it: Eve...
19/08/2014

WHICH SOCIAL MEDIA PLATFORMS ARE BEST FOR YOUR BUSINESS?
HERE'S A BREAKDOWN OF THE TOP 5!

1. Twitter
Who should use it: Everyone – from individuals to the largest multinational corporations

What to share: Start, join, and lead conversations; interact directly with brands and customers

Post frequency: Multiple times per day

Twitter is the dominant democracy of the social-sharing economy. Relevancy, personality and brevity are the keys to making your voice heard.

Useful tools: Buffer lets you stockpile and schedule content in advance. Tools like this allow for posting around-the-clock, increasing the likelihood of snagging followers beyond your country or time zone without being working 24/7.

It’s a guarantee by this point that a conversation relevant to your industry or business is occurring on Twitter. The only question: are you part of it?

2. Instagram

Who should use it: Lifestyle, food, fashion, personalities and luxury brands

What to share: Share visual content, including short videos (less than 15 seconds)

Post frequency: Once a day

Instagram invites brands with visual content into their customers’ zone-out time. Create and post content accordingly.

You’ll want to experiment with your own userbase and followers, but it’s likely that the best time to target your posts will be to get to your audience’s eyes during their commutes, nights, and weekends.

Useful tools: While hashtags are clickable and useful for search purposes, links in comments and captions are not.

Instead, use the integrated sharing functions for Facebook, Tumblr and Twitter to repurpose your Instagram posts for more shareable media. Include a relevant hashtag to become more discoverable on Instagram and to track engagement across sites where you share the content.

3. LinkedIn

Who should use it: Businesses (especially B2B service providers), Recruiters and Job-Seekers

What to share: Job-postings, company descriptions, employer/employee research

Post frequency: Two to four times a week

LinkedIn is the online analog to old fashioned networking. People – and connections to people – are everything

Keep a company description and profile page mindful of keyword SEO, but your network of employees and contacts is your most valuable (and potentially damaging) content on LinkedIn. Make sure people in your organization are appropriate, professional and on-brand. There’s nowhere online where employers and employees are more intimately linked.

Company seeking clients and individuals seeking employment should grow their LinkedIn networks by adding as many real connections as possible. Use your second and third-degree connections to request personal introductions (when reasonable), and w**d out the Internet’s infinity of companies and applications, focusing on opportunities where you have some real connection.

Top tip: LinkedIn shares more about your own electronic creeping than any other network. Paid users can see who’s viewing their profiles.

If you’re researching a competitor or doing some preliminary job-seeking you’d rather your boss didn’t know about, try a Google search specifically for the LinkedIn page you want to see.

4. Facebook

Who should use it: Everyone and their grandmas (literally)

What to share: All types of online content, events, ads

Post frequency: Once or twice a day

Consider advertising or paying to promote your page on Facebook, but don’t make your brand’s page itself look like an advertisement. Inspire conversations and shares – and be sure to ask questions.

Of all social networks, Facebook is best equipped to linearly share responses to a post asking a question or sparking conversation. Answers then appear in friends of your respondents, spreading the conversation.

Facebook offers personal connection and an enjoyable distraction amidst the work day, but use typically peaks outside of work hours. There’s no shortage of options for analyzing Facebook data. Track the success of your content by date and time to hone in on the best times for engaging your audience.

Useful tools: URL shortener Bitly does more than just shrink down links. Each time you convert a link, Bitly offers stats on clicks generated from that specific link, making it helpful to see how much traffic is brought directly from sharing to Facebook.

5. Google+

Who should use it: Brands already on the other major social networks, B2B networking, bloggers

What to share: More formal and professional than Facebook; Hashtags have major search value

Post frequency: Once or twice a day

As Google’s proposed alternative to Facebook, keywords and search engine optimization are central to the appeal of Google+. Link often to content on your own website to direct this search boost where you want it most.

Useful tools: Bloggers, set up Google Authorship to have your Google+ profile follow your content from across the Web in search results. More than any particular feature of Google+, users are enticed by integration with Google’s other products.

Case in point? Comments on this article’s next social network now link to Google+ accounts.
[SOURCE - thenextweb.com]

SOLVE THE PUZZLE!TODAY'S RIDDLE!Good luck with today's riddle. Be warned, it may cause you to think just a little bit ha...
19/08/2014

SOLVE THE PUZZLE!
TODAY'S RIDDLE!

Good luck with today's riddle. Be warned, it may cause you to think just a little bit harder than usual. Answer will follow later ...

Address

3 Ata Street
Uitenhage
6229

Opening Hours

Monday 08:30 - 18:00
Tuesday 08:30 - 18:00
Wednesday 08:30 - 18:00
Thursday 08:30 - 18:00
Friday 08:30 - 18:00

Telephone

+27817911565

Alerts

Be the first to know and let us send you an email when MHM Marketing Solutions posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to MHM Marketing Solutions:

Share