SmartDeal Tech Ltd Zambia

27/05/2022

Smart Deal Tech Ltd, is a global business process outsourcing organization preferred for operational support among the leading service providers because of our firsthand experience in the processes, challenges and changing dynamics that affect the industry.

We offer high-quality outsourcing services to private sector partner companies globally. Also we offer an effective staff augmentation approach whereby our team provides live call customer service and back-office support and is managed like a remote office of the international client. We offer a higher level of service and delivery than typical low-cost outsourcing. We provide professional and rigorous management to each team and work closely with our client’s onshore managers to deliver on all defined activities and service level agreements.

Our approach has proven to be effective with our teams delivering at equal or above the production of onshore counterparts after completing mutually agreed upon training.

SDT follows best in class governance, compliance, and data protection for each of our clients. We offer exceptional services at highly competitive rates for our clients while creating exceptional job opportunities in Zambia. We are an employer of choice in Zambia, with 98% staff retention. Our approach to outsourcing partnership with our client's works and needs.

Specialties
Inside Sales, Lead generation, Customer Service, Appointment Scheduling, Logistics, Technical Support, Order Management, Business Consulting, IT services and IT consulting, Digital Marketing, Project Management, and Quality Assurance.

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16/02/2020

09/02/2020

*SIX LEADERSHIP PRINCIPLES TO LEARN FROM AN EAGLE....*

1. *Eagles fly Alone and at High Altitudes.*
They don't fly with sparrows, ravens, and other small birds.

*MEANING*; Stay away from narrow-minded people, those that bring you down. Eagle flies with Eagles. Keep good company.

2. *Eagles have an Accurate Vision.* They have the ability to focus on something as far as 5km away. No matter the obstacles, the eagle will not move his focus from the prey until he grabs it.

*MEANING*; Have a vision and remain focused no matter what the obstacles and you will succeed.

3. *Eagles do not Eat Dead things. They Feed only on Fresh Prey.*

*MEANING*; Do not rely on your past success, keep looking for new frontiers to conquer. Leave your past where it belongs, in the past.

4. *Eagles Love the Storm.*
When clouds gather, the eagle gets excited, the eagle uses the storms wind to lift itself higher. Once it finds the wind of the storm, the eagle uses the raging storm to lift itself above the clouds. This gives the eagle an opportunity to glide and rest its wings. In the meantime, all the other birds hide in the branches and leaves of the tree.

*MEANING*; Face your challenges head on knowing that these will make you emerge stronger and better than you were. We can use the storms of life to rise to greater heights. Achievers are not afraid to rise to greater heights. Achievers are not afraid of challenges, rather they relish them and use them profitably.

5. *Eagles Prepare for Training;*
They remove the feathers and soft grass in the nest so that the young ones get uncomfortable in preparation for flying and eventually flies/ when it becomes unbearable to stay in the nest./

*MEANING*; Leave your Comfort Zone, there is No Growth there.

6. *When the Eagle Grows Old,*
His feathers becomes weak and cannot take him as fast and as high as it should. This makes him weak and could make him die. So he retires to a place far away in the mountains. While there, he plucks out the weak feathers on his body and breaks its beaks and claws against the rocks until he is completely bare; a very bloody and painful process. Then he stays in this hiding place until he has grown new feathers, new beaks and claws and then he comes out flying higher than before.

*MEANING*; We occasionally need to shed off old habit no matter how difficult, things that burden us or add no value to our lives should be let go of.

*NEVER GIVE UP,*
*BE AN EAGLE*

DON'T BE INSPIRED ALONE, PLEASE SHARE.

08/02/2020

Own it and enjoy!

08/02/2020

Everything You Need Is Here!