Second To None

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Second To None Become A Mystery Shopper: http://www.joinstn.com
Our Company: http://www.second-to-none.com

Second To None is a leading, independent customer experience research firm. Based in Ann Arbor, Michigan, our solutions support multi-unit brands in the retail, restaurant, banking, insurance, healthcare, hospitality, education and government industries.

Looking for a side gig for extra income? Second To None has hundreds of assignments every month across Nevada!  Earn eas...
06/22/2026

Looking for a side gig for extra income? Second To None has hundreds of assignments every month across Nevada! Earn easy cash in: Elko, West Wendover, Pahrump, Gardnerville, Dayton, Reno, Sparks, Carson City, Mesquite and Las Vegas. Join our national shopping team today and/or pass this along if you know of anyone in or near these Nevada cities! https://shopperhub.cxgroup.com/login

As we pause for Thanksgiving, the team at Second To None wishes to share our gratitude for the care, time and attention ...
11/26/2025

As we pause for Thanksgiving, the team at Second To None wishes to share our gratitude for the care, time and attention you bring to every assignment.

Your observations help our clients see their businesses through the eyes of real customers, and that creates better experiences for millions of people every day.

We know the work is not always easy. It takes planning, patience and a strong sense of integrity to do what you do so well.

Please know that your efforts are seen, valued and deeply appreciated by our entire team.

Wishing you and your loved ones a warm, restful and happy Thanksgiving.

AI is starting to transform customer experiences across industries.  Are you ready for it to do your personal shopping?!...
03/13/2025

AI is starting to transform customer experiences across industries. Are you ready for it to do your personal shopping?!

When it comes to shopping 66% of U.S. consumers would not let AI make purchases on their behalf, even it it meant a better deal and 58% are worried about how AI handles personal data.

We are immensely grateful to all Veterans. Thank you for your service.
11/11/2024

We are immensely grateful to all Veterans. Thank you for your service.

Today's Client Spotlight: DoorDashCongratulations to DoorDash on their expanding grocery partnerships across the U.S.
08/28/2024

Today's Client Spotlight: DoorDash

Congratulations to DoorDash on their expanding grocery partnerships across the U.S.

DoorDash has broadened its grocery fleet footprint with the addition of more than a few partners. The DoorDash Marketplace expansion list includes CUB, Eataly, El Super, Fiesta Mart, Lowe's Markets, Pruett's Food, Stater Bros. Markets and Strack & Van Til.…

On Earth Day 2024, we are proud to support the work of the Alliance for the Great Lakes and their efforts to protect the...
04/22/2024

On Earth Day 2024, we are proud to support the work of the Alliance for the Great Lakes and their efforts to protect the most precious resource of our region: the fresh, clean, and natural waters of the Great Lakes.

The Alliance for the Great Lakes works to protect the Great Lakes for today and tomorrow. Learn how to get involved today.

C-stores are going head to head with quick-serve and fast casual restaurant brands, in an attempt to gain a greater shar...
01/31/2024

C-stores are going head to head with quick-serve and fast casual restaurant brands, in an attempt to gain a greater share of customer spend.

Did you know Second To None helps operators in quickly changing sectors such as c-stores continually assess and effectively drive improvements around the entire customer experience?

If holding onto - and growing - market share is a priority for you, let's talk.



Narrowing the gap with restaurants is top of mind for many c-store retailers. Achieving it requires stepping outside of convenience retail’s comfort zone, one expert says.

The entire team at Second To None wishes you a Happy Thanksgiving! May it be full of great food, friends and family!
11/22/2023

The entire team at Second To None wishes you a Happy Thanksgiving! May it be full of great food, friends and family!

Is your retail performance suffering from disconnected insights? This is a common challenge in retail, though it doesn't...
11/15/2023

Is your retail performance suffering from disconnected insights? This is a common challenge in retail, though it doesn't have to be.

If you're in need of a partner who can deliver shopper insights and an astute understanding of customer experiences at scale, we're here to help.

Customer Joy starts here.



Significant disconnects between physical and digital commerce and store and corporate leadership are key barriers to improving the retail customer experience.

Retailers that make it simple for customers to enjoy experiences that connect in-store and online commerce are outperfor...
11/10/2023

Retailers that make it simple for customers to enjoy experiences that connect in-store and online commerce are outperforming their peers. By delighting customers with omnichannel experiences such as Buy Online, Pickup In-Store, digital wallets, and in-app ordering, retailers are positioned to meet modern consumers when and where they want to engage. We can help your brand understand the omnichannel experiences your customers are having every day - and pinpoint exactly what needs to be done to improve their satisfaction. Customer joy starts here.

By integrating commerce experiences within their own digital ecosystem, retailers can simplify how customers earn, shop, and save while engaging customers in value-added programs that increase loyalty and customer satisfaction.

Address

3989 Research Park Drive
Ann Arbor, MI
48108

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+17343028400

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