Computer & Communications Innovations

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Computer & Communications Innovations We’re innovators in creative digital design based in Nashville, Tennessee. CCI is a full-servi...

CCI is a full-service data-driven design company that specializes in web design and development, website optimization, and digital marketing throughout North America.

Business owners: Your company may be using more AI than you think.Even if you never officially announced, "We're using A...
10/07/2026

Business owners: Your company may be using more AI than you think.

Even if you never officially announced, "We're using AI now," employees may already be using it for:

Writing emails
Summarizing documents
Creating content
Research
Meeting notes
Spreadsheets
Customer communication
AI can be a fantastic productivity tool.
The concern is what employees are putting INTO those tools.
Customer information?
Contracts?
Financial information?
Internal documents?

Your business doesn't necessarily need an "NO AI" policy.
It needs a KNOW YOUR AI policy.
Know what's being used.
Know what information is allowed.
Know who has access.

CCI can help businesses develop practical technology and security strategies without making technology harder than it needs to be.

OLD PC ≠ BAD PCBut...OLD PC + UNSUPPORTED SOFTWARE + NO PLAN = 🚩Technology planning doesn't have to mean buying a room f...
10/05/2026

OLD PC ≠ BAD PC
But...
OLD PC + UNSUPPORTED SOFTWARE + NO PLAN = 🚩

Technology planning doesn't have to mean buying a room full of new computers.
Sometimes the answer is an upgrade.
Sometimes it's temporary extended security coverage.
Sometimes that faithful old PC has earned its retirement. 😄
The important part is knowing the difference.

Let CCI help you build a technology lifecycle instead of waiting for the next emergency.

"But the computer still works."We hear you.And your 10-year-old refrigerator might still work too. 😂The question with an...
10/01/2026

"But the computer still works."
We hear you.

And your 10-year-old refrigerator might still work too. 😂

The question with an older business computer isn't just whether it turns on.
It's whether the operating system is still properly supported, patched, secure, and appropriate for the information your business puts on it.

Microsoft ended standard Windows 10 support in October 2025. Businesses that still need Windows 10 may have Extended Security Update options, but ESU is intended to help with the transition — not avoid it forever.

Your IT plan should answer:

Upgrade it? Protect it temporarily? Or replace it?

CCI can help you figure out which answer makes sense for each device.

Quick question for business owners: Do you know if any of your company computers are still running Windows 10?Windows 10...
09/29/2026

Quick question for business owners:
Do you know if any of your company computers are still running Windows 10?

Windows 10 computers did NOT stop working when Microsoft ended standard support.

That is part of the problem.
They can sit there looking perfectly normal while the business owner assumes everything is still being supported the same way.

It isn't.
If you still have Windows 10 PCs, it is time to determine:

✔ Which computers are still running it
✔ Whether they can upgrade to Windows 11
✔ Whether temporary Extended Security Updates are appropriate
✔ Which machines should simply be replaced

You don't need to panic.
You need a plan.
Not sure what your business has?

CCI can help review your environment — and much of this can be handled remotely.
https://www.cciustn.com/

Microsoft 365 is powerful, but it is not always simple.Licensing changes, security updates, MFA requirements, passkeys, ...
09/08/2026

Microsoft 365 is powerful, but it is not always simple.

Licensing changes, security updates, MFA requirements, passkeys, user management, device access, email security, and compliance settings can pile up quickly.

For many small businesses, the real problem is not that they do not care about security. It is that they do not have time to track every Microsoft change before it affects their users.

That is where CCI can help.

As your MSP, CCI can help monitor changes, explain what matters, plan security rollouts, and support your team remotely wherever your business is located.

If your Microsoft 365 setup feels like a moving target, let CCI help you steady the ship.

Here is the simple version of what businesses should do before Microsoft retires SMS and voice MFA:Find users still usin...
09/03/2026

Here is the simple version of what businesses should do before Microsoft retires SMS and voice MFA:

Find users still using SMS or voice.
Decide which secure sign-in method they should move to.
Prepare Microsoft Entra and Microsoft 365 settings.
Communicate the change to employees.
Test with a small group first.
Roll it out before the deadline.

The mistake is waiting until users are blocked or confused.

This is exactly where a managed service provider can help. CCI can review your environment, build a rollout plan, and support your users remotely.

You do not have to be local to work with CCI.

SMS and voice MFA were better than using only a password.But they are no longer considered the strongest option.Attacker...
08/31/2026

SMS and voice MFA were better than using only a password.

But they are no longer considered the strongest option.

Attackers can target text codes through phishing, SIM-swapping, social engineering, and other tricks. That is why Microsoft is moving toward phishing-resistant methods like passkeys, Windows Hello for Business, and FIDO2 security keys.

This is not just a “big company” issue.

Small businesses use Microsoft 365 every day for email, files, Teams, calendars, and business operations. If users cannot sign in, work can come to a fast stop.

CCI helps businesses plan ahead, reduce security risk, and avoid last-minute IT chaos.

And yes, we can help remotely.

A passkey is a safer way to sign in.Instead of relying on a text message code or voice call, a passkey uses a trusted de...
08/27/2026

A passkey is a safer way to sign in.

Instead of relying on a text message code or voice call, a passkey uses a trusted device, credential manager, or security key to confirm your identity.

The simple version:

A password can be stolen.
A text code can be tricked out of someone.
A passkey is much harder for attackers to phish.

That is why Microsoft is pushing businesses toward passkeys and other phishing-resistant sign-in methods.

If your business still uses SMS or voice for MFA, now is the time to review your setup.

CCI can help you identify users, prepare your Microsoft 365 environment, and guide your team through the change.

Microsoft is making passkeys the default sign-in experience and retiring Microsoft-provided SMS and voice MFA. Here is a...
08/25/2026

Microsoft is making passkeys the default sign-in experience and retiring Microsoft-provided SMS and voice MFA. Here is a simple breakdown of what is changing, why it matters, and how businesses can prepare before users run into sign-in issues.

Microsoft 365 licensing does not have to feel like a mystery box.A few smart habits can help prevent billing surprises:K...
08/21/2026

Microsoft 365 licensing does not have to feel like a mystery box.

A few smart habits can help prevent billing surprises:

Know your commitment terms.
Review purchases and renewals quickly.
Keep renewal dates in one shared calendar.
Use monthly terms for temporary staff.
Talk to your Microsoft partner before adding extra seats.

Adding licenses is usually easy. Reducing licenses is where timing matters.

If your business is growing, changing staff, or cleaning up old users, CCI can help you review your Microsoft 365 setup before the billing gets messy.

Address

107 Winwood Drive
Lebanon, TN
37087

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+16159282438

Website

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