10/27/2026
The most underrated deliverable in client work is the follow-up email.
After every big call, our clients get cleaned-up notes the same day or the next morning: next steps with an owner and a date for each, the decisions made, and a short recap.
Nobody has to remember who said they'd do what. Decisions don't get relitigated two meetings later. And there's something to forward to the team without rewriting it.
Try it after your next board or partner meeting. Owners and dates. That's the whole trick.
What's your rule for meeting follow-up?