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Greenhaven Interactive We Speak Business! We help you accomplish your business/organizational mission using technology. Check out our website at www.greenhaven.cc

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The handshake photo on your homepage is also on a few thousand other websites.People recognize stock photos even when th...
10/13/2026

The handshake photo on your homepage is also on a few thousand other websites.

People recognize stock photos even when they couldn't tell you how, and they start wondering what else on the page is borrowed. A slightly crooked phone photo of your crew on an actual job does more for trust than a polished stranger in a hard hat.
Swap out three this month:

1️⃣Your homepage banner. Use a real job, your van, your storefront, or your team.
2️⃣Your About page. Put the owner's face on it. Customers want to know who's showing up.
3️⃣Your service pages. A before-and-after from a real project beats any photo you could buy.

Good light and a clean lens are enough. Wipe the phone camera on your shirt first; that alone fixes a lot of bad photos.

If your website disappeared tonight, the newest copy you could get back might be two years old.Sites break in boring way...
10/09/2026

If your website disappeared tonight, the newest copy you could get back might be two years old.

Sites break in boring ways. A plugin update goes wrong, a hosting account lapses, someone clicks the wrong button, or the site gets hacked through a login that hasn't changed since it was built. Most owners find out whether they have a backup at the exact moment they need one.

Three questions to send your host or web person this week:

1️⃣Do backups run automatically, and how often? Daily is the goal if you update the site regularly.
2️⃣Where are they stored? A backup on the same server as the site goes down with it.
3️⃣When did anyone last restore one? Nobody knows a backup works until they've tried it once.

It takes two minutes to ask and a lot longer to rebuild a site from memory.

AI search didn't kill SEO. It made skipping the basics more expensive.When someone asks for an AI tool for a good plumbe...
10/06/2026

AI search didn't kill SEO. It made skipping the basics more expensive.

When someone asks for an AI tool for a good plumber in Tacoma, the answer doesn't come from nowhere. It's pulled from websites, reviews, business listings, and local news that already exist. If your business isn't clearly described in those places, the AI has nothing to say about you.

What gets you mentioned in AI answers is mostly the same work that gets you found on Google. Moreover, Vague copy is hard for a person to repeat and just as hard for a machine.
A Google Business Profile that's complete and current.

Reviews that describe the actual job. "Fixed our water heater the same day in Lakewood" tells an AI far more than "Great service!"

Mentions on other local sites, like suppliers, the chamber, and local press.

The businesses showing up in AI answers right now are mostly the ones that were already doing this well.

Your homepage headline probably says "Welcome." That's the one word that tells a new visitor nothing.A stranger landing ...
10/02/2026

Your homepage headline probably says "Welcome." That's the one word that tells a new visitor nothing.

A stranger landing on your site needs three answers before they scroll:

1️⃣What you do?
2️⃣Where you do it?
3️⃣How to reach you?

"Welcome to Smith & Sons" answers none of them. "Roof repair and replacement in Tacoma and Pierce County" answers two, and a phone number beside it covers the third.

Try it tonight! Hand your phone to someone who's never seen your site. Give them five seconds, then take it back.

Ask them what you do and where. If they hesitate, the headline needs work.
Rewrite it in the plain words a customer would type into Google. Leave "solutions" and "excellence" out of it.

It's one line of text, and every visitor reads it first.

The guy who built your website in 2011 may still own your domain name.Not the site. The domain. It was registered in his...
09/30/2026

The guy who built your website in 2011 may still own your domain name.

Not the site. The domain. It was registered in his name with his credit card because that was easier at the time, and it's been quietly renewing on his card ever since. Everything works fine right up until the day it doesn't: his card expires, he moves on, he stops answering, and your email and website go dark at the same time. Owners find out on that day.

Three logins you should be able to get into by yourself this afternoon:

1️⃣Your domain registrar. GoDaddy, Namecheap, wherever the name is registered. Search your inbox for a renewal receipt. If the only receipt in there belongs to somebody else, that's your answer.
2️⃣Your Google Business Profile. Open it and look at who else has manager access. Old agencies and former employees stay on that list for years.
3️⃣Your website hosting and whatever runs your email. These are often two different companies, and owners frequently have neither.

None of this means your web guy did anything wrong. Most of them set it up this way to save you a step. It only becomes a problem when you need to move and he's the one holding the keys.

You spent three hours on a blog post, shared it on Facebook the day it went live, and never pointed anyone to it again. ...
09/25/2026

You spent three hours on a blog post, shared it on Facebook the day it went live, and never pointed anyone to it again. It's been sitting in your archive since.

Two ways to get more out of it, no new writing required:

1️⃣ Post one point from it, not the whole thing

Say the post is "7 Signs Your Roof Needs Replacing." Don't share the title. Write a short post about sign #3 on its own. Someone who reads it learns something without clicking. The link at the bottom is for the ones who want the other six. Next month, post about sign #5.

2️⃣ Link to it from your services page.

Your roofing page gets more visitors in a week than that post has gotten all year. Some of those people aren't ready to call yet. Add a line: "Not sure if you need a full replacement? Here are 7 signs to check first." Now they have somewhere to go instead of leaving.

Pick something you published in the spring and do both today. The writing is finished.

Google puts a gray "Hours might differ" line on your listing during holiday weeks you haven't confirmed. It sits directl...
09/23/2026

Google puts a gray "Hours might differ" line on your listing during holiday weeks you haven't confirmed. It sits directly under your name, and it's the last thing someone reads before deciding whether to drive over.

That line goes away when you enter special hours for the specific dates. Google won't guess for you, and your regular hours will keep telling people you're open at 9am on Thanksgiving.

Three dates to enter now, while you have a slow afternoon: the days you close entirely, the days you close early, and the day you reopen. Do it on Google first, then match it on Facebook and your site so the three don't contradict each other.

Ten minutes in September. In December it's the thing you forget.

Someone looked you up last night, found your Instagram, and the newest post was from March of last year. They didn't cal...
09/18/2026

Someone looked you up last night, found your Instagram, and the newest post was from March of last year. They didn't call. They assumed you closed.

That's the real cost of being on five platforms. Four of them sit there dated, and a dead profile is worse than no profile, because a stranger reads it as a business that stopped.

Pick the one platform your last ten customers actually named when you asked them how they found you. Post to it at a pace you can hold in your busiest month. Add a second one only after you've gone six months without missing a week on the first.

The last time you looked at your website, you were at a desk. Your customer is in a truck at a red light.That gap is whe...
09/16/2026

The last time you looked at your website, you were at a desk. Your customer is in a truck at a red light.

That gap is where jobs go missing. A button that's easy to click with a mouse is a coin toss with a thumb.

Take your phone out and do three things:

1️⃣Tap your phone number. If it doesn't start a call, you're asking a stranger to memorize ten digits and switch apps.

2️⃣Scroll your homepage top to bottom. Look for text running off the edge, images covering buttons, or a menu you can't close.

3️⃣Count how long the page takes to load on cell service, not your shop's wifi.
Anything that annoys you in those three minutes has been annoying customers for months.

Somebody looked you up on Google this week and found hours that didn't match your website.They didn't call to ask which ...
09/11/2026

Somebody looked you up on Google this week and found hours that didn't match your website.
They didn't call to ask which set was right. They picked the next result.

Take ten minutes today. Pull up your page, your Google Business Profile, and your website side by side, and start with two things:

1️⃣Name, address, and phone written the same way on all three. "Suite 200" on one and "Ste. 200" on another reads as two different businesses to Google.

2️⃣Hours, including holiday hours and the day you close early.

Then read your last Facebook post, your last text reply to a customer, and your homepage headline back to back. If they sound like three different people wrote them, keep the one that sounds most like you and fix the other two.

Block off the ten minutes this afternoon.

Address

10202 Pacific Avenue S, Ste. 212
Tacoma, WA
98444

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday 9am - 6pm

Telephone

+18003650880

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