05/29/2026
From Claire’s pushing into unexpected retail channels and Everlane testing the limits of brand values, to Microsoft’s AI-era leadership reset and Spotify’s fast response to user backlash, our team had plenty to unpack in May.
In the latest What We’re Reading, we explored how trust is built, tested, and sometimes undermined across brand strategy, employee communications, crisis response, and digital experience.
Read the full roundup here: https://bit.ly/437nwRI