07/22/2026
ACA renewal is no longer just a compliance exercise—it's a member experience challenge.
As enrollment pathways become more complex and consumers take on greater responsibility during renewal, health plans have an opportunity to improve retention by making the process simpler, clearer, and more connected. In our latest blog, we share practical strategies for reducing confusion and guiding members with confidence throughout the renewal journey.
Learn how health plans can use coordinated ACA renewal communications, guided navigation and phased outreach to reduce confusion and improve member retention.