03/09/2026
For most businesses with an ecommerce store, paid advertising is set up to drive online sales. Is that how your ideal customer buys your product?
Usually they request a quote. That quote is provided over the phone or by email, so the ad account never sees it. So the objective for paid advertising becomes online sales, because that is the part that anyone can measure.
What can be measured gets improved, and reported as return on ad spend. It just doesn’t align with the overall company objective is.
This is why the potential of paid advertising is rarely realised. The quote request, the account application, and the booked meeting all sit outside of standard ad account tracking capabilities, so spend is never allocated to target your ideal customer and generate engaged leads.
So the honest position is not that paid advertising cannot generate valuable leads in your market. It is that it has rarely been asked to, so there is little evidence either way.
If your ad spend isn’t generating new customers and measurable pipeline value, reach out to see if we can help.