10/20/2026
🤖 can build better personas. But who’s guiding the decisions behind them?
Traditional personas offer a snapshot of your audience, but today’s dynamic media landscape demands more than static profiles. The real opportunity lies in using AI to turn personas into decision operating systems that guide how brands deliver media, creative, and experiences in real time.
In a new article, Susan Boland, SVP of Brand Strategy, and Kathleen Donahue, Associate Director of Brand Strategy at Rain, explore how strategists can move beyond audience descriptions to architect the rules, guardrails, and success measures that shape AI-driven decisions.
Read the article here: https://www.rainagency.com/insights-updates/beyond-basic-personas-using-ai-to-build-a-decision-operating-system/?utm_medium=organic-social&utm_source=facebook&utm_campaign=media-impact-report-79&utm_content=beyond-basic-personas-article